Payments

We only accept PayPal for safe and secure payments.
PayPal accepts both credit and debit cards, even if you don’t have a PayPal account.

Your personal data is used for our eyes only, and will never be exposed to 3rd parties.

Shipping

Products are generally send within 3 business days after receiving the payment.
All items displayed are sold as they are displayed on the photos, and will be sent with prioritized & registered mail. Shipping costs are mentioned with the items.

Mayak Art will not be responsible for paying import taxes or any other costs than the postage required.

Refund policy

The client has the right to withdrawal from the sale without having to pay a fee or give explanations within 14(fourteen) days from the delivery of the Products.

The customer has to return the goods to sender:
– the products must not have been used or damaged;
– the products must be given back in their own original parcel;
– the products given back must be sent to me in one single shipment.

You will get a full refund after the item has been returned to Mayak Art.
There will be no refund on the shipping cost either way.

Return address:
Mayak Art House – ul. Stojałowskiego 2, 43-300 Bielsko-Biała
Poland

We pack our items carefully, but in case you receive a damaged parcel or damaged goods we will be responsible for giving you a full refund, including shipping costs. We will require photos of the package, and state date, postal service & time (if known) of the delivery.

Please pack everything received carefully in a bigger package (including original package), and send this back to Mayak Art.
We will refund your shipping costs immediately after receiving your tracking number and amount paid, and the item after it returns.
If the item is replaceable we will strive to send you a replacement asap.

Approximate shipping times

All items will be shipped from Poland.
Approximate delivery from time of posting:

  • Poland – 2 days
  • Europe – 5 to 10 days
  • USA – 14 to 20 days
  • Australia – 20 to 30 days

Additional info

Most of our pieces are unique and one of a kind.
We try to display our pieces as truthfully, i.e. what you see is what you get. In some cases your PC might show slightly different colors as the one on the photo.